“Validity of a smart card is 10 years from the date of last recharge so no one should feel worried about the validity of their existing smart cards once they come back to Metro after a gap of so many months,” said Anuj Dayal, executive director (corporate communications), Delhi Metro Rail Corporation.
“As DMRC resumes its operations from Monday after a gap of over five months amidst the ongoing pandemic, everyone will be required to use smart cards for travel as there won’t be any tokens available at the stations for the time being. Those travelling by the standalone Airport Express Line can also pay fare through QR code,” added Dayal.
He said that the move to stop the use of tokens is aimed at discouraging any form of human intervention, which can spread the virus.
“Smart cards are contactless and can be read from a distance by the reader at an Automatic Fare Collection gate. In addition, they are easily rechargeable digitally and don’t involve handling by multiple persons,” he explained.
Even for penalties like overstaying on station premises, DMRC will only accept payments through debit or credit cards, or e-wallets.
While commuters can use Delhi Metro smart cards to travel by the high-speed Airport Express Line, DMRC also issues special discounted travel cards for this corridor, which are pre-loaded with 30 to 45 trips and are valid for a month. Commuters who couldn’t use their monthly passes due to suspension of Metro services, will get travel value money equivalent to unused trips. DMRC has also extended the validity of the monthly passes for parking of vehicles at metro stations.
DMRC wants to encourage online recharging of smart cards too. The cards can be recharged online through www.dmrcsmartcard.com or through e-wallets. At customer care counters, transactions will be only through credit or debit cards.
DMRC has also introduced a new type of smart card with an ‘auto top-up’ feature, which will get automatically recharged at AFC gates at stations. Whenever the value of the smart card goes below Rs 100, it will automatically get recharged with Rs 200 at the AFC entry gate and the amount will be debited from the commuter’s linked card or bank account the next working day. For these cards, commuters need to download the mobile application ‘Autope’ and register at autope.in to link their bank, credit card or UPI account to the card. About 9,000 people have registered till date and 2,200 have bought the new card.