Hero MotoCorp: Hero MotoCorp strengthens online sales platform, customer engagement


NEW DELHI: Hero MotoCorp on Monday launched its integrated online sales platformeShop’.
eShop is a sales platform that offers enhanced customer experience in the ongoing lockdown. The online platform enables the customers to purchase their preferred motorcycle or scooter directly from the company website, in an easy and transparent manner.
The intuitive system then guides the customers through all the relevant steps of making a decision, buying the vehicle and taking delivery – including latest on-road price, stock status, online document submission, instant dealer intimation, finance options, sales order preview & confirmation, VIN allocation and delivery.
Additionally, Hero MotoCorp has also launched multiple digital aftersales services. The Hero App can be used by customers to pre-book their appointments at the nearest workshops.
Apart from encouraging customers to pre-book appointments, dealers and service centres are also using their tele-callers to inform and handhold customers in the digital appointment booking process.

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